Shipping & Returns
Orders will be processed on the day they are placed, and are despatched shortly after 12:00 Monday - Thursday.
Orders received before 12:00 midday Monday - Thursday will be despatched the same morning, orders received after 12:00 will be despatched the following morning, except orders received between Thursday 12:00 and Monday 12:00 which will be despatched Monday morning (we do not despatch on Fridays or Weekends).
Bank Holidays: Orders will not be desaptched on bank holidays, but will be sent as soon as possible thereafter (usually the following morning).
Extreme Weather - In the event of extremes of weather (either excessively hot or cold) orders may be held until the weather improves. If orders are delayed in excess of 24hrs, we will contact customers either by email or via the website. We will always endeavour to keep the website updated of anticipated problems, however this is not always possible.
Please note selecting Next Day Delivery does not influence this schedule - all orders are despatched as above.
Please see our Terms and Conditions for further details on shipping and what to do if your order does not arrive.
SHIPPING COSTS - as rates vary depending on the number and type of items ordered, if you would like to know how much shipping will cost for your order, please place the items you wish to purchase in the shopping cart and use the "shipping estimater" button.
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